Placing an order is simple. Just browse our products, add your favourites to the cart, and proceed to checkout. You’ll be guided step-by-step through secure payment and delivery options. Once confirmed, your order will be processed and shipped discreetly to your door.

Disposable vapes come pre-charged and ready to use — no extra setup needed. Cartridges, however, require a separate battery but offer more flexibility and are often refillable or replaceable. Both are available in various strains and strengths, so the best choice depends on your lifestyle and preferences.

Yes. Every vape product on our site is lab-tested for safety and potency. We do not stock anything that contains harmful additives or unverified ingredients. You can trust that what you see is exactly what you get — clean, consistent, and safe.

We aim to ship all orders promptly. Most customers receive their orders within a few business days, depending on your location. All shipments are sent in plain, discreet packaging for your privacy. You’ll receive tracking information once your order is dispatched.

Due to the nature of our products, we’re only able to offer returns or replacements on items that arrive damaged or defective. If there’s an issue with your order, contact our support team right away — we’ll make it right.

Choosing the right vape depends on what you’re looking for. Want ease and convenience? Try a disposable vape. Prefer customisation and long-term use? Go with a cartridge and battery setup. You can also filter by strain type (indica, sativa, hybrid), potency, or flavour on our product pages.

Yes. We use secure, encrypted checkout technology to protect your data. Your personal and payment details are never shared or stored beyond what’s needed to complete your order. Your privacy and security are a top priority at Outback.